Privacy Policy

Effective Date: May 1, 2025

Bismarck Coffee Company ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)

Payment information when making purchases

Information provided through contact forms or customer feedback

Newsletter subscription information

Social media account information when you interact with our social media pages

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type

Device information and operating system

Pages visited and time spent on our website

Referring website information

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide and improve our products and services

Process transactions and fulfill orders

Communicate with you about our products, services, and promotions

Respond to customer service requests and support needs

Send newsletters and marketing communications (with your consent)

Analyze website usage and improve user experience

Comply with legal obligations and protect our legal rights

Prevent fraud and enhance security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and business, such as:

Payment processors

Email marketing services

Website hosting and analytics providers

Customer service platforms

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests

Protect our rights, property, or safety

Prevent fraud or illegal activities

Enforce our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

Remember your preferences

Analyze website traffic and usage patterns

Provide personalized content

Improve website functionality

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information

Portability: Request a copy of your information in a portable format

Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Email Marketing

If you subscribe to our newsletter or marketing emails:

We will only send communications with your explicit consent

You can unsubscribe at any time using the link provided in emails

We will not share your email address with third parties for their marketing purposes

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website

Updating the "Effective Date" at the top of this policy

Sending email notifications for material changes (where applicable)

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.